Intro
Thanks for landing on my page. I will try to keep this introduction as short as possible. My name is Sujal Patel, if you haven't checked out the About section, I am a 23-year engineer at Collabera Holdings. At Collabera, I oversee all Apple products at the company as well as aid with the support of C-Level and E-Level executives daily. Check out my awesome work. for more details.
As a young graduate of Class of 2021 who is starting out their career, my eventual goal is to become a Product Manager. I love helping people and educating about cool ideas or solution to basic problems. I live by the motto "Technology should work with you, not against you" everyday to ensure everyone can do their work efficiently and precisely. In the meantime, I take it one day at a time, learning, and experimenting without giving up.
Work
Collabera
January 2021 - Present
IT Executive Support Engineer (macOS)
Supported total 20 C-Level and E-Level executives on the US and India.
Created a standardized assets plan for all executives, ranging from Monitors, Computers, Dock, and other
accessories as well as an emergency fall back system.
Supported and trained each Executive on basic macOS troubleshooting and improved security habits such as not
limited to Microsoft MFA with Authentication App Approval, VPN Support, and other various issues.
Built an In-House Wiki using Notion on each executive office technologies, laptop information, contact
information, and custom guides tailored for each executive.
Junior Apple Engineer
Responsible for all Apple Products ranging from iPads, MacBook(s), and Apple TV(s).
Created 20+ Documentation Protocols on teaching team members on how to repair Apple Products ranging from
black screen plague, Wi-fi issues, slow performance, and Data Recovery.
Established JAMF as our primary MDM management and inventory management.
Managed JAMF Pro, JAMF Connect and JAMF Protect instances all at once.
Automated Device enrollment. Built custom policies and configuration settings to enhance the automation
process such as creating accounts using our Azure email credentials or implementing a third-party extension
Nudge to enforce update policies for each division and company.
Established Self Service as the main Application on macOS to avoid level 1 tickets such as printer installs, reset
password links and application installs.
Deployed over 30+ Apple TV(s) across the US offices for our Digital Signage Player using DEP.
Collabera Projects:
Nighthawk
Problem: Current imaging system was too slow and unreliable. Each image took approximately 90minutes per laptop.
Goal: Find a better and faster alternative to deploy laptops at a faster rate.
Solution: Founded a software called Macrium Reflect, a disk clone software that utilizes ThunderBolt 3 or 4 to image drives.
The idea behind is, create local images on a Lenovo Carbon that has Thunderbolt capabilities and store the file on the laptop’s local drive.
Restore the drive when the time comes by cloning a connected drive via an M.2. Enclosure or SATA Cable to USB C to formate a drive.
Each drive ranges from 3 minutes to 10 minutes to image (depends on what drives you are writing to).
This saves us approximately 1 hour per laptop on the onboarding process of a new hire.
After successful teaching and learning amongst all peers, I have called the project and Laptop - Nighthawk.
Horizon Worlds
Built and deployed Horizon Rooms for our CEO to create Metaverse meetings using the Oculus 2.
Meta Portals
Deployed over 15 Metal Portal to C-Level and E-Level executives for Zoom, Teams and Webex calls for their office.
Skills Learned:
Jamf, macOS, Basic Bash Scripting, Terminal Commands
About
Rutgers University School of Arts and Sciences
Bachelor of Science in Computer Science
Graduated May 2021
Deans List (Fall of 2018), (Spring of 2019), (Fall & Spring of 2020)
Certifications:
Google IT Support by Coursera
JAMF Certified Associate by JAMF
Northworthy Skills:
Microsoft Office: Deploying and Managing O365. Basic Excel Functions, Outlook Rules and Sigantures
Microsoft Active Directory: Password Reset, Lockouts, Disable, and Change Description
Projects:
Never Again: Party Game (iOS App)
Founder & Primary Developer • May, 2020 — June, 2020
Developed an interactive card game using Xcode and Swift that dynamically changes via various card packs.
Engineered a game strategy that is based upon a user’s life experience that may or may not have happened.
Designed the game the game with a simple UI that follows a minimalistic approach using graphic design knowledge from past experience.
Elements
Text
This is bold and this is strong. This is italic and this is emphasized.
This is superscript text and this is subscript text.
This is underlined and this is code: for (;;) { ... }
. Finally, this is a link.
Heading Level 2
Heading Level 3
Heading Level 4
Heading Level 5
Heading Level 6
Blockquote
Fringilla nisl. Donec accumsan interdum nisi, quis tincidunt felis sagittis eget tempus euismod. Vestibulum ante ipsum primis in faucibus vestibulum. Blandit adipiscing eu felis iaculis volutpat ac adipiscing accumsan faucibus. Vestibulum ante ipsum primis in faucibus lorem ipsum dolor sit amet nullam adipiscing eu felis.
Preformatted
i = 0;
while (!deck.isInOrder()) {
print 'Iteration ' + i;
deck.shuffle();
i++;
}
print 'It took ' + i + ' iterations to sort the deck.';
Lists
Unordered
- Dolor pulvinar etiam.
- Sagittis adipiscing.
- Felis enim feugiat.
Alternate
- Dolor pulvinar etiam.
- Sagittis adipiscing.
- Felis enim feugiat.
Ordered
- Dolor pulvinar etiam.
- Etiam vel felis viverra.
- Felis enim feugiat.
- Dolor pulvinar etiam.
- Etiam vel felis lorem.
- Felis enim et feugiat.
Icons
Actions
Table
Default
Name |
Description |
Price |
Item One |
Ante turpis integer aliquet porttitor. |
29.99 |
Item Two |
Vis ac commodo adipiscing arcu aliquet. |
19.99 |
Item Three |
Morbi faucibus arcu accumsan lorem. |
29.99 |
Item Four |
Vitae integer tempus condimentum. |
19.99 |
Item Five |
Ante turpis integer aliquet porttitor. |
29.99 |
|
100.00 |
Alternate
Name |
Description |
Price |
Item One |
Ante turpis integer aliquet porttitor. |
29.99 |
Item Two |
Vis ac commodo adipiscing arcu aliquet. |
19.99 |
Item Three |
Morbi faucibus arcu accumsan lorem. |
29.99 |
Item Four |
Vitae integer tempus condimentum. |
19.99 |
Item Five |
Ante turpis integer aliquet porttitor. |
29.99 |
|
100.00 |